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Recalls

TruDog Withdraws Dog Food Due to Salmonella

April 18, 2018 — TruDog is withdrawing one lot of its freeze-dried dog food from the market because it may be contaminated with Salmonella bacteria.

What’s Being Withdrawn?

The affected product appears to include a single batch of TruDog BoostMe Mighty Meaty Beef Topper Meal Enhancer (Booster) identified only as Lot #2019053113815.

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Important Notice

After repeated requests, The Dog Food Advisor has been unable to obtain further information about this event (such as a copy of the original announcement or an official press release) from TruDog.

We are also unable to locate a public announcement anywhere on the company’s website.

The above image was copied from the company’s website and may (or may not) be an accurate representation of the affected product.

About Salmonella

Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.

Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting.

Some pets will have only decreased appetite, fever and abdominal pain.

Infected but otherwise healthy pets can be carriers and infect other animals or humans.

If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

What to Do?

According to Food Safety News, “TruDog asks its customers to call the company at 800-476-8808 to obtain a refund or a product exchange.”

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.
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Vital Essentials recalls Beef Toppers and Beef Chub Dog Food

Vital Essentials is voluntarily recalling two products that may have the potential to be contaminated with Salmonella.  The issue was discovered when a single package of product, which was produced on the same day, was collected and tested by FDA for the presence of Salmonella.

The following email was sent to customers of Vital Essentials today (April 16, 2018).

To Our Vital Essentials Family,

At the heart of everything we do, we believe that every dog and cat in the world deserve the opportunity to have access to the finest food available.  Our core mission is to align ourselves with this belief to ensure that we do everything we can to deliver our products to those who want us or need us, anywhere in the world.   Along with this, we also accept the responsibility of keeping pet parents and other stakeholders in Vital Essentials informed, in real time, to events that may impact them. For this reason, we are reaching out to you today.

As pet Ambassadors, we understand how much you love your pets and want to give them the best of everything possible.  We feel the same way about our four-legged family members, which naturally means our family extends to you and your pets.

It is in this spirit, we are taking extraordinary caution in announcing a voluntary recall for two limited batches of products.  We also want to provide you an update regarding proactive measures we’ve taken and some of the changes already made to continue our culture of excellence.  We know that as our extended family, you’ve come to expect this from us.

We are voluntarily recalling two products that may have the potential to be contaminated with Salmonella.  The issue was discovered when a single package of product, which was produced on the same day, was collected and tested by FDA for the presence of Salmonella.

You can identify the products by comparing the following lot numbers and best by dates: “Vital Essentials Freeze-Dried Beef Toppers™” with “Lot #13815, Best by 06/04/19 or Best by 06/20/19” and Vital Essentials Frozen Beef Chub Entrée for Dogs, 5 lb.” with “Lot #13816, Best by 12/27/18”.  There are diagrams below to assist you in finding this information.

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➊  Vital Essentials Freeze-Dried Beef Toppers
➋  6 oz.  (170 g) package size
➌  Best by date:  06/04/201906/20/2019
➍  Lot #:  13815
➎  Product UPC:  033211006059

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➊  Vital Essentials Frozen Beef Chub Entrée for Dogs
➋  5 lb. (2.27 kg) package size 
➌  Best by date: 12/27/18
➍  Lot #: 13816
➎  Product UPC:  033211008817

So…what are we doing to enhance the trust and reliability in our products?

Earlier this year, we proactively implemented new test and hold measures to bolster our efforts in delivering a consistent supply of dependable, ultra-premium food and treats for pets all across the world. This means that all batches undergo additional testing by quality assurance and are not released into the market until test results are received and proven safe for resale.

What should you do with these products?

We expect that very few, if any, packages remain in the market.  However, we encourage you to discard any of the products included in this email.  Please be sure to discard products safely in a covered trash receptacle. You may notify your retailer for a replacement or refund.

No other Vital Essentials products are subject to this voluntary recall.

If you have questions, please contact us at 920-370-6542.
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K9 Natural Voluntarily Recalls Chicken Feast Raw Pet Food

The follow recall notice was provided by K9 Natural Pet Food.

FOR IMMEDIATE RELEASE
13th April 2018
info@k9natural.com, 1 888 345 4680

K9 Natural Ltd voluntarily recalls K9 Natural Frozen Chicken Feast raw pet food 2 lb and 11 lb bags because of possible Listeria Monocytogenes.

K9 Natural Ltd is voluntarily recalling four batches of the K9 Natural Frozen Chicken Feast 2.2lb and 11lb bags that was imported into the US market in June 2017 because they have the potential to be contaminated with Listeria monocytogenes.

Listeria monocytogenes is an organism that can cause serious and sometimes fatal infections in humans and animals. Symptoms of infection may include nausea, vomiting, aches, fever, and diarrhea, and may lead to most serious issues such as meningitis and abortion. Healthy people and animals can be infected, and some are more susceptible, including young children, pregnant women, frail or elderly people or others with weakened immune symptoms. Animals that become ill with Listeria monocytogenes could display symptoms similar to humans.

Listeria monocytogenes can affect animals eating the product and there is risk to humans from handling the products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to the products.

No pet or human illnesses, injuries or complaints have been reported to date.

If you have any symptoms after handling the recalled product, please contact your healthcare provider. If your pet has consumed the recalled product and has any symptoms, please contact your veterinarian.

The recalled batch numbers are as follows;

K9 Natural Frozen Chicken Feast 2.2lb bags, shipped to distributors in WA, CA, TX, CO and distributed to pet speciality retail stores.

  • Batch number #170517 with an expiration date of 17NOV2018

K9 Natural Frozen Chicken Feast 11lb bags, shipped to distributors in WA, CA, TX, CO, PA and distributed to pet speciality retail stores.

  • Batch number #150517 with an expiration date of 15NOV2018
  • Batch number #160517 with an expiration date of 16NOV2018
  • Batch number #170517 with an expiration date of 17NOV2018

The batch number and expiration dates are stamped in the bottom left on the back of the pack.

Purchasers are encouraged to check the batch code to see if their product was affected. Pet owners who have product matching these batch codes should stop using the product and return the unused portion to the place of purchase for a full refund or replacement. Consumers with questions can contact us at 1 888 345 4680.

At K9 Natural, the safety of our products, pets and customers is paramount and we pride ourselves on providing the highest quality food made of the highest quality ingredients. We are disappointed that this situation has occurred and K9 Natural remain committed to ensuring high levels of product quality and cleanliness right from the farm to the retail store.

Customers with questions may contact the company via phone at 1 888 345 4680, M-F 8am-5pm PST & EST and S-S 14 &15 April 2018 8am-5pm PST & EST or email info@k9natural.com.

At K9 Natural Ltd we take the safety of pets and their owners incredibly seriously and we pride ourselves on providing the highest quality food made of the highest quality ingredients.

The batch in question passed our testing protocol prior to being released for distribution. This protocol includes passing clear tests for Listeria monocytogenes as well as clear tests for other pathogens. We have retested our retention sample of this batch in New Zealand and it has also tested clear of Listeria monocytogenes.

Regardless, in the interest of the safety of our Pets and their families we have decided to voluntarily recall the affected batch, and also include all other batches produced on the same day between our standard sanitised cleaning protocols.

At K9 Natural the safety of our products, pets and customers is paramount, and we have several steps throughout our manufacturing process to ensure product quality and cleanliness right from the farm to the retail store. These include testing key raw materials for pathogens prior to purchase. Every batch of frozen raw product destined for the United States market has samples tested for Listeria monocytogenes, and each requires a ‘not-detect’ result before being cleared for export. Testing is conducted by an accredited independent laboratory, and we can confirm upon reviewing the test results for this batch again that it passed this pre-requisite for our business. The retention sample from the production batch in question has also returned a ‘not-detect’ for Listeria monocytogenes.

We are deeply disappointed that this situation has happened and once the immediate priority of recalling the product is underway, we will carry out a detailed investigation and put steps in place to ensure it doesn’t happen again.
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FDA Alerts Pet Owners about the Presence of Thyroid Hormones in Certain Milo’s Kitchen Pet Treats

March 27, 2018

The U.S. Food and Drug Administration is investigating the presence of thyroid hormones in certain Milo’s Kitchen pet treats manufactured by The J.M. Smucker Company.

Fast Facts

  • The FDA is alerting pet owners and veterinary professionals about The J.M. Smucker Company’s recall of certain Milo’s Kitchen pet treats after FDA testing found thyroid hormones in products eaten by dogs that showed symptoms of hyperthyroidism, a disease that is rare in dogs.
  • The FDA has investigated reports of three dogs with elevated thyroid levels in their blood that are not attributable to thyroid cancer, which is usually the cause of elevated thyroid hormone levels.
  • Pet food and treats that contain livestock gullets (meat from the throat region of an animal) have the potential to contain thyroid tissue and thyroid hormones. Pets that eat food or treats containing thyroid hormones may develop hyperthyroidism.
  • The FDA is monitoring for reports of any additional pet illnesses associated with products that may contain thyroid tissue and hormones. Consumers can report complaints about this and other pet food products electronically through the Safety Reporting Portal or by calling their local FDA Consumer Complaint Coordinators.

What is the Problem and What is Being Done About It?

The J.M. Smucker Company has initiated a recall of certain Milo’s Kitchen dog treats due to the presence of thyroid hormones. The FDA is issuing this notice in order to make pet owners aware of the firm’s action.

The FDA has received reports of four dogs experiencing symptoms, including excessive thirst, excessive urination, increased appetite, and restlessness. Three of the dogs were tested and had increased concentrations of thyroid hormone in their blood, also known as hyperthyroidism. The fourth dog was not tested, but was suspected to also be suffering from hyperthyroidism. After the pets’ veterinarians ruled out thyroid cancer as the cause, the FDA determined the hyperthyroidism was connected to an external source, such as a food. The FDA’s Vet-LIRN interviewed the dogs’ owners and confirmed that all of the dogs ate at least one of the recalled pet treat products from Milo’s Kitchen. Once the Milo’s Kitchen treats were removed from the dogs’ diets, the hyperthyroidism symptoms resolved.

The recalled products were distributed to retailers nationwide.

The list of recalled products the firm provided to the FDA include:

  • Milo’s Kitchen Home-Style Dog Treats Steak Grillers Recipe with Angus Steak, 18-ounce bag, UPC 0 7910051822 7, Best If Used By 11/15/2018, Lot #7413
  • Milo’s Kitchen Home-Style Dog Treats Steak Grillers Recipe with Angus Steak, 18-ounce bag, UPC 0 7910051822 7, Best If Used By 4/26/2019, Lot #7305
  • Milo’s Kitchen Home-Style Dog Treats Steak Grillers Recipe with Angus Steak, 22-ounce bag, UPC 0 7910051823 4, Best If Used By 4/26/2019, Lot #7305
  • Milo’s Kitchen Home-Style Dog Treats Steak Grillers Recipe with Angus Steak, 10-ounce bag, UPC 0 7910052776 2, Best If Used By 4/26/19, Lot #7305
  • Milo’s Kitchen Home-Style Grilled Burger Bites with Sweet Potato and Bacon, 15-ounce bag, UPC 0 7910052126 5, Best If Used by 11/19/18, Lot #7417

In previously reported cases of exogenous thyrotoxicosis (hyperthyroidism caused by an external source) in dogs, testing of the food the dogs ate revealed detectable thyroid hormones. Pet food with increased concentrations of thyroid hormones likely contains animal gullets (laryngeal tissue) obtained most often from beef and lamb slaughter establishments used in the manufacture of pet treats and pet food. If a thyroid gland is not completely removed from a gullet and that gullet is then added to pet food or treats, remnant thyroid tissue could be a source of thyroid hormones.

The FDA’s evaluation of the test results of Milo’s Kitchen treat samples indicates that the treats contain thyroid hormones in substantial amounts. Consuming these treats can trigger hyperthyroidism in dogs. Hyperthyroidism caused by pet food or treats is generally reversible if the dog stops eating the product containing thyroid hormones, but prolonged consumption may result in permanent heart damage and death. The FDA has previously issued a Letter to Industry to remind pet food manufacturers and suppliers that any products containing livestock gullet or laryngeal tissue can be a source of thyroid hormones. The FDA has also issued a Letter to Veterinary Professionals to ensure that veterinarians are on the lookout for exogenous thyrotoxicosis.

What Happens to a Pet That Eats Pet Food or Treats Containing Thyroid Hormones?

Pets that eat food containing thyroid hormones may develop hyperthyroidism, a disease that is rare in dogs and usually triggered by thyroid cancer.

Symptoms of hyperthyroidism include excessive thirst and urination, weight loss, increased appetite, restlessness, hyperactivity, aggressive behavior, elevated heart rate, rapid and/or labored breathing, vomiting, and diarrhea. Continued exposure to excess thyroid hormones can cause damage to the heart and in some cases, death.

What Do Retailers Need To Do?

Retailers should remove the recalled treats from their shelves and/or website and contact the manufacturer for further instructions. If retailers have records to identify consumers who have purchased the recalled product, the FDA encourages those retailers to contact the consumers to alert them about the product recall.

What Do Consumers Need To Do?

Consumers should not feed their pets the recalled lots of Milo’s Kitchen pet treats. Consumers who purchased these products should safely dispose of the treats in a way that children, pets and wildlife cannot access them, or contact the firm for information about returning the product.

Pet owners who think their pets may be ill from eating treats containing thyroid hormones should contact their veterinarians.

Who Should be Contacted?

People who think their pets have become ill after consuming pet food or treats containing thyroid hormones should contact their veterinarians.

The FDA encourages consumers to report complaints about this and other pet treats or food products electronically through the Safety Reporting Portal or by calling their state’s FDA Consumer Complaint Coordinators.

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