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Recalls

Evanger's Pug Family Recall
UPDATE 2-3-2017

Web source: https://evangersdogfood.com/news-events/pug-family-updates/

In an abundance of caution, Evanger’s has made the decision to voluntarily recall five lots of Hunk of Beef.  Although nearly all product involved in this recall have already been consumed by pets without incident, we have decided to initiate the recall as a proactive measure against the remote possibility of any illness.  Although only one household in the country reported illness, out of the five lots that are being recalled, we feel it is the right thing to do.  This is our first recall in the 82 years that we have been in business.

The Facts: We feel that we have been let down by our supplier, and in reference to the possible presence of pentobarbital, we have let down our customers.  Despite having a relationship for forty years with the supplier of this specific beef, who also services many other pet food companies, we have terminated our relationship with them and will no longer purchase their beef for use in our Hunk of Beef product.  As Hunk of Beef is a very unique product, requiring very specific cuts of meat, this supplier’s meat was used in no other products.

Immediately upon learning that dogs became sick on New Years’ Eve, we launched an investigation immediately. The investigation continued for nearly four weeks, including obtaining samples of the same lot fed from the field and having them sent to an independent accredited laboratory to test for any toxin or bacteria we could possibly imagine.  All of those tests came back negative.  It was not until January 29th that we learned about the term, “pentobarbital.”

Something like this seemed impossible.  We were unaware of the problem of pentobarbital in the pet food industry because it is most pervasive in dry foods that source most of their ingredients from rendering plants, unlike Evanger’s, which mainly manufactures canned foods that would not have any rendered materials in its supply chain.  All of our raw materials are sourced from USDA-inspected facilities, and many of them are suppliers with whom we have had long-standing relationships.

Once we learned that pentobarbital was found in the stomach contents of the dog, we dug much deeper into research about the topic.  What we found is that the FDA knows, and has conducted research, on the use of pentobarbital primarily in dry foods.  The research is available at this link.

In our investigation, we spoke with many suppliers to learn how it could even be possible that an animal that had been euthanized could ever possibly end up in the animal food stream.  What we learned was that pentobarbital is very highly controlled, and that, if an animal is euthanized, it is done so by a veterinarian.  Once this process has been done, there is absolutely no regulation that requires the certified Vet to place any kind of marker on the animal indicating that it has been euthanized and guaranteeing that product from euthanized animals cannot enter the food chain.   This is a simple task, and goes a very long way to ensure safety in many areas.

Since the launch of this investigation, Evanger’s has acted as openly and transparently, sharing all test results, what we as a company were doing to continue the investigation, and all facts of the investigation.  Once we learned of the term, “pentobarbital,” we spent many hours trying to find a lab that would test for the presence of pentobarbital in a meat substance.  It turns out that most labs only test for this in humans.  Eventually we did find a lab, and have cans currently being tested, the results of which we plan to share with the public once they are available.

In addition to fully-funding the veterinary bills for the dogs that became ill Evanger’s will be making a donation to a local shelter in honor of Talula the Pug.

Evanger’s will continue its unwavering commitment to pet nutrition and health, and our family greatly values the incredible partnership and continued trust with pet owners in the U.S. and across the world.

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Here is the FDA Press Release on the Voluntary Recall

Evanger’s Voluntarily Recalls Hunk of Beef Due to Pentobarbital Exposure in One Batch of Food

Wheeling, IL – (February 3, 2017) Out of an abundance of caution, Evanger’s Dog & Cat Food of Wheeling, IL is voluntarily recalling specific lots of its Hunk of Beef product because of a potential contaminant Pentobarbital, which was detected in one lot of Hunk of BeefPentobarbital can affect animals that ingest it, and possibly cause side effects such as drowsiness, dizziness, excitement, loss of balance, or nausea, or in extreme cases, possibly death.

The specifically-identified lot numbers (as detailed below) of cans of 12-oz Hunk of Beef being voluntarily recalled were distributed to retail locations and sold online only in the following States: Washington, California, Minnesota, Illinois, Indiana, Michigan, Wisconsin, Ohio, Pennsylvania, New York, Massachusetts, Maryland, South Carolina, Georgia, and Florida, and were manufactured the week of June 6 – June 13, 2016.

Although pentobarbital was detected in a single lot, Evanger’s is voluntarily recalling Hunk of Beef products that were manufactured the same week, with lot numbers that start with 1816E03HB, 1816E04HB, 1816E06HB, 1816E07HB, and 1816E13HB, and have an expiration date of June 2020.  The second half of the barcode reads 20109, which can be found on the back of the product label.

The subject recall affects 5 lots of food that were produced from its supplier’s lot of beef, which is specifically used for the Hunk of Beef product and no other products. To date, it has been reported that five dogs became ill and 1 of the five dogs passed away after consuming the product with lot number 1816E06HB13. Evanger’s is proactively issuing a recall voluntarily so as not to risk potential exposure to pentobarbital in the product.

All Evanger’s suppliers of meat products are USDA approved.

This beef supplier provides us with beef chunks from cows that are slaughtered in a USDA facility. We continue to investigate how this substance entered our raw material supply.

Because we source from suppliers of meat products that are USDA approved, and no other products have had any reported problems, we are not extending the recall to other supplier lots. This is the first recall for Evanger’s in its 82 years of manufacturing. Although it has been verified that little or no product remains on store shelves, if consumers still have cans with the aforementioned lot numbers, he or she should return it to the place of purchase for a full refund. Consumers with questions may contact the company at 1-847-537-0102 between 10:00 AM – 5:00 PM Central Time, Monday – Friday.

UPDATE 1-30-2017

With our common love for pets and unwavering commitment to pet health, we need to enlist your partnership in sharing true, substantiated information.  It has come to our attention today that there are claims about the FDA and our food, but, as of 1:30 PM CST , the FDA has not completed any additional tests (than what has already been published and publicly posted/shared by our company HERE).   Anything else that you have read online is not what has been published from the FDA.  These “claims” are simply fear tactics and either unrelated or unsubstantiated claims against our company and our foods.

It has been almost once month since the incident, likely with an additional 100,000 cans of Hunk of Beef consumed by pets since the alleged incident, and Evanger’s has received no other complaints from owners whose pets experienced any similar reactions to that of the pugs.  As far as Evanger’s is aware and, we believe, the FDA is aware, none of our foods have been reported to contain pentobarbital or any other contaminant.

For all testing conducted by Evanger’s, an independent third party lab has been used, and Evanger’s was never in control of the product when it was released and sent for testing.  FDA uses its own in-house laboratory and has tested intact cans.  Please understand the importance of that as new reports surface.

We must ask you to please access the results that have been published and substantiated from all testing to-date and share THIS link of confirmed and certified information INSTEAD OF sharing unsubstantiated information.

https://evangersdogfood.com/news-events/pug-family-updates/ .

We cannot answer any questions about the partial report that has been posted on-line because we have not been given a copy of it even after requests to receive a copy of this information in its entirety.

We will continue to work closely with the FDA to ensure the safety of every single one of our products, and share everything we know with all of you.  Evanger’s has been fielding and proactively posting information as it is received, and can be verified.  Evanger’s has no intention to respond to any unverifiable reports or unsubstantiated rumors that are intended to deceive the public.  We greatly appreciate your continued commitment and support.

UPDATE 1-23-2017:

Our promise to the public was to share all test results that were performed, as well as any we received from the family who has made these allegations.  To date, we unfortunately have not seen any results from the family, but have received our final test result for Commercial Sterility.  A commercial sterility test indicates if there are any pathogens or harmful bacteria present.  The test result has come back as “Sterile” which means no pathogens or harmful bacteria were present in the food.  We again thank everyone who waited for all of the test results before drawing any conclusions.  We are grateful for the outpouring of letters from pet parents who have said our foods have actually saved their pets over the years.  That is what our family works tirelessly to do as a company – produce 5-star pet food that not only improves your pet’s health, but overall well-being and longevity through clean, healthy food.  We are honored to be your oldest family-owned pet food cannery in the USA, and our family will continue the tradition of making your pets clean, fresh, locally-sourced pet food as we have since 1935.

HOB 1816E06HB13 Lab Test Results 1-23-2016

UPDATE 1-21-2017:

As promised, we are sharing our latest test result

HOB 1816E06HB13 Lab Test Results 1-21-2017

UPDATE 1-16-2017:

We are pleased to report that results from the first round of tests have come back and ALL 4 tests came back negative.

Our family, Evanger’s team, the general public and especially our devoted customers and fans have all been eagerly awaiting the receipt of lab results from our comprehensive testing, so upon receiving this information today, we are making the results public.

With our continued commitment to full transparency, the test results can be viewed here:

HOB 1816E06HB13 Lab Test Results 01-15-2017 pt 1
HOB 1816E06HB13 Lab Test Results 01-16-2017 pt 2

We hope to have the rest of the final test results available to post here by the end of this week, and we fully expect that the rest of the analysis will be consistent with the preliminary round of testing.  At this time, we have been unable to find any connection between the alleged incident and our foods, nor is there any veterinary or medical evidence to support the claims of responsibility.

Our hearts go out to the Mael family for this difficult time, as well as because unkind things have been posted on social media that have needlessly been direct at both of our families as a result of these claims.  We ask that the public discontinue any and all threats and harsh words to either party, as this has been a hard time for everyone involved.

We very much appreciate the incredible outreach of support that our company and our family have been getting from our dedicated customers and retail stores who are monitoring the situation, as it has meant so very much to us as is the positive takeaway from what has been a challenging time.  With 100% focus on moving forward, communication and transparency, we will continue to share test results with the public as soon as they are received.

Thank you again.

1-4-2017:

In regards to the pugs that were ill in the state of Washington, Evanger’s would like to discuss the events that occurred, and the actions that Evanger’s has taken to launch its investigation into this claim.

Holly Sher and Brett Sher (owners) learned about this at 3 AM on Monday, January 2nd, and started action immediately. As compassionate dog lovers, Evangers fully-funded the YouCaring page to take care of the vet bills, and with the donation, asked the owner to get in touch with Evangers, and to provide the lot number she fed her pets to begin an internal investigation.

We initially learned about this through Instagram. At 3:20 AM, the same day we learned about the incident, Evanger’s contacted the pug owner asking to contact us directly so that we could work together to investigate this matter. Other members of Instagram asked the pug owner to contact Evanger’s directly as well. Evanger’s has contacted the customer through Instagram, her FundMe Page with Evanger’s contribution, and the News Outlet, but had yet to be contacted by the customer directly.

Through a third party on Instagram who forwarded the information to us, we obtained the lot number of the food that was fed. The Lot Number is 1816E06HB13, and was purchased at a local Washougal, WA pet store. It was manufactured back in June 2016. We traced this batch and found that the entire lot went to one distributor in Washington State, and no other cans from this lot would be anywhere else in the country.  We asked the distributor if they had any product left of this same lot number, and they did not.  An Evanger’s representative contacted all 376 stores that the distributor sells to in order to find out if any product is still on shelves.

One store got back to us, and she informed us that the pug owner purchased the cans at her store, and she still had some product on her shelf.  We dispatched FedEx to pick up the remaining cans of the same lot number and had it sent directly to a third-party accredited laboratory for testing yesterday. We have offered to have the remaining unopened cans that the pug owner fed sent in for testing, and are still awaiting a response. The lab confirmed that pathogen and toxin testing will take 13 days for the cultures to show any results. Evanger’s plans to share the results as soon as it becomes available. Although every single batch is reviewed by a graduate from the FDA Better Processing School before it leaves Evanger’s facility, we have pulled all processing records for review and have found that this particular batch was, as expected, cooked in compliance with Evanger’s FDA Scheduled File Process.

Hunk of Beef is our #1 seller. Pets consume over one million cans of Hunk of Beef per year.  Evanger’s has not had one single call from any other pet parent about any pets getting sick from this lot number, and at this time, we believe that at least 200 dogs have already consumed this food. At this time, we have nothing to show that there is any issue with the food such as a veterinary report. We believe that other factors are involved that we are not aware of at this time, but will come to light when we are able to have a dialogue with the customer. We feed this same product to our own family dog, Lilly, as do almost all of our office, manufacturing, and sales personnel.  We also fed a retained sample to one of our employee’s cats, being confident in our food, and the cat shows no signs of illness.

In 81 years we have never had a recall and we anticipate at the conclusion of our investigation the test results will come back negative for any pathogens or toxins.

Last night, Tuesday the 3rd, at 10:03 PM local time, Ms. Mael reached out to Evanger’s via email to notify us that 5 dogs became ill.  We are grateful to have communication, and to be fully transparent, have requested that all emails between Evanger’s and Ms. Mael have the FDA in copy so that we can openly continue our investigation with scientific evidence of what truly happened in this tragic situation.

Nevertheless, we cannot imagine how terrible this must be for the owner, Nikki Mael and her family, and are compassionate towards her situation. Evangers, of course, stands behind our products 100%. Please keep in mind that any other flavor of canned food or dry foods manufactured by Evanger’s are not affected by this in any way, and are entirely safe to feed your and our own pets.

We take safety very seriously at Evangers and are doing everything possible to determine what happened. If we made a mistake, we will take full responsibility, but are hoping that the pug owner cooperates with us and sends us the scientific evidence from her Vet that we have requested, to see if this was or was not the food that caused her pets to get sick.  We will keep everyone updated as best we can as this unfolds.

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March 18, 2016
Fromm Family Foods of Mequon, Wisconsin, has announced it is voluntarily recalling three of its canned dog foods because they may contain elevated levels of vitamin D. More information

March 10, 2016
Nestle Purina has announced it is voluntarily recalling select lots of its Beneful and Purina Pro Plan wet dog foods because they may not contain the recommended level of vitamins and minerals.
More Information

January 4, 2016
Big Dog Natural of Brick, NJ is voluntary recalling a select production lot of Big Dog Natural raw dehydrated dog food Chicken Supreme potentially contaminated with Salmonella and Fish Supreme potentially contaminated with Listeria monocytogenes that was shipped in the week of 10/31/2015 to 11/13/2015 to online customers. More Information

December 11, 2015
/PRNewswire/ -- Stella & Chewy's is voluntarily recalling four of its products sold in the U.S. and Canada due to concerns of a possible presence of Listeria monocytogenes. More Information

November 28, 2015
According to a notice posted at PetSmart retail stores, Hill’s Pet Nutrition is conducting a voluntary market withdrawal of some of its canned dog foods for reasons unknown.
More Information

November 25, 2015
Blue Buffalo Company
is voluntarily recalling one lot of its Cub Size Wilderness Wild Chews Bones because it has the potential to be contaminated with Salmonella. More Information

October 27, 2015
Halo, Purely for Pets, a Tampa, FL
-based pet food manufacturer, has issued a recall for select bags of its Spot’s Stew Sensitive Cat Turkey kibble due to reports of mold. More Information

October 25, 2015
Salix Animal Health of Deerfield, Florida
, is voluntarily expanding its recall of
“Good ‘n’ Fun Beefhide Chicken Sticks because the product may be contaminated with Salmonella.
More Information

September 30, 2015
Deerfield, FL – Salix Animal Health, LLC
today announced it has initiated a voluntary recall of one lot of "Good 'n' Fun - Beefhide Chicken Sticks" because it may have the potential to be contaminated with Salmonella. More Information

September 25, 2015
OC Raw Dog
of Rancho Santa Margarita, California, is voluntarily recalling 640 lbs. of Chicken, Fish and Produce Raw Frozen Canine Formulation because it has the potential to be contaminated with Salmonella. No illnesses have been reported and no other OC Raw Dog manufactured products are affected. More Information

August 10, 2015
Northwest Farm Food Cooperative
of Burlington, WA, is voluntarily recalling frozen raw Cat Food with the code Jul12015B due to their potential to be contaminated with Salmonella. More Information

July 24, 2015
Nature’s Variety
has announced a voluntary recall of their Instinct® Raw Chicken Formula for dogs with a “Best By” date of 04/27/16 because these products may be contaminated with Salmonella. Salmonella. More Information

July 23, 2015
Bravo Pet Foods
is recalling select lots of Bravo Chicken dog & cat pet food due to concerns of the possible presence of Salmonella. More Information

July 20, 2015
The Natural Dog Company
is recalling its 12oz bags of 12" Tremenda Sticks pet chews because they have the potential to be contaminated with Salmonella. More Information

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